Proposed Office Procedure in Accounting and Sales Department of ABC Company

Abstract

Office procedure is a set of policies that guide the operations of an office or business. It is necessary to ensure efficiency in the workplace. With these, the office administration researchers aim to discover solutions for developing the system and operations of the ABC Company’s problems in having no sales contract that cause disagreements, struggle in getting the follow up payment and runaway debtors. The researchers conducted a survey to collect data to find out the main problem and the possible solutions. Every data collected had been analyzed and interpreted to inform the researchers about the findings. Data analysis was done manually based on the observed lessons and information from the questionnaires. Interviews, focus group discussions, and observations were also conducted. Data was gathered from four respondents in Accounting Department and two respondents from Sales Department. The respondents in Sales Department agreed that the main problem in their department is the lack of contract policies that cause struggle in getting follow up payments and runaway debtors which is also the problem of the Accounting Department. The proposed Sales Contract Policy and six percent interest per annum will secure payments. Majority of the respondents agreed to the proposal.