An Office Procedure Developmental Study of the Human Resource Department and Finance Department of XYZ Development Construction Corporation

Abstract

This research study focuses on the improvement and development of the office procedure in Human Resource and Finance Department in ABC Company. Both qualitative and quantitative research methods were used in this study. The researchers conducted observations to see the actual scenario inside the office. Interviews were conducted with the employees of each department to get their insights and opinions on the work problems they encounter on a daily basis. Survey questionnaires were provided to the employees to get accurate information and data about the possible problems of their respective departments. Based on the survey, many respondents agreed that the current problems in Human Resource are: (1) the filing of records of employees; (2) insubordination and; (3) improper/unjust termination. The researchers observed that the 201 files of the company was not organized or alphabetically arranged. In Finance Department, the researchers noticed the problem is in the payroll process. These problems include (1) delay of releasing the salary; (2) late collection of daily time record; (3) mismanagement of monthly budget. On the other hand, the problem was causing financial shortages. Based on these findings, the researchers recommend the sorting service for the filing of records. To address the delay in releasing the salary, they propose also the use of biometric system to record the daily time record of the employees and the use of ATM system for the salary of every employee.