An Office Procedure Study of Human Resource and Quality Assurance Department

Abstract

The office procedure study conducted by the researchers is to introduce how important this study to the aspiring office workers in the near future and to enlighten also the researchers perception on handling issues and problems inside the working environment. As it had studied, the company searches new ways to promote a well-working organization that enhance and maintain the company’s position; however, it is witnessed that the two departments faces issues regarding to the improper alignment of procedure insome processes, improper alignment of task and low performance of manpower. The researchers used and based the result of the provided survey inside the two departments. As researchers conducted a survey, employees inside the two departments are involved to clearly identify and modify the main problems that cause insufficiency in the workflow. Identifying the main problems in manpower and also processes will help the department to start on searching a new way of providing a new working level that helps thewhole organization. The researchers specifically stated in this study the overall result on the conducted survey to the Human Resource and Quality Assurance Department. Additional Manpower for Human Resource who is Psychologist is needed to help on handling multi-disciplinary aspects needed to implement in the employees’ attitude to promote changes in terms of working inside the whole organization. Processes also need realignment of procedure to provide a new working capacity that leads them on preventing pending of working tasks. The researchers relied on the main problem that manpower should have a progress, for them to know that they are the brain of the company; also, improvements and enhancements on the processes highly agreed by the employee through the implementation of new procedure and providing a new level of enhancement and maintenance for the success of the company.The result above shows, that manpower inside the two departments should have a multidisciplinary aspect in terms of policy and ethics that will provide the highest quality of working, which can be attained if a Psychologist who is responsible for handling multiple employee issues is employed in Human Resource Department.