An Office Procedure Study of the Human Resource and Accounting Department in ARHFC

Abstract

Office Procedures plays a vital role in the productivity of every department in a company. Deficiency in the process may affect the quality of services. This study focuses on the significance and responsibilities of each employee in every department and how effective and efficient are the selected department. The researchers conducted a survey and interviewed office staffs, employees in the production and the Human Resource Head. Based on the survey, many respondents agreed that the problems are: (1) work delays, (2) lack of manpower, (3) no exit interviews upon resignation, (4) lost documents. The results demonstrate the need for proper monitoring down the line to ensure fulfillment of relevant duties and responsibilities, identification of vacancies, to maintain the necessary number of employees, systematic turnover procedures and effective system of keeping documents a fine tuned system essential in the smooth flow of office procedures. This study opens door for future researchers to look into their own systems find better ways of handling production and Human Resource and Accounting Department.