A Proposed Office Procedure in the Human Resource Department and Operation Department of ABC Company

Abstract

This study explores the different procedures inside the Human Resource Department and Operation Department of Teamluck Integral SecurityAgency. The proponents conducted this study to help the company solve the existing problems and to enhance its current office procedure for effective and efficient working condition in the future. Quantitative research was used in this study. Survey and interviews were done to obtain information about the existing problems encountered by the employees in the selected departments. Furthermore, a series of observation was conducted inside the workplace to see the current situation and the actual workflows present. The proponents found out that the existing problems in the selected departments are: 1) overload of work; 2) miscomputation of the salary; 3) unjust termination and; 4) deficiency in deployment, recording and investigation plan process. The current manpower in Human Resource Department is facing some challenges in coping up with the day-to-day tasks and responsibilities since multitasking is common inside the office. Sometimes the work and tasks depend on the availability of the staff. During the ocular visit inside the company, the researchers observed several employees are waiting for update with regards to their salaries. The HR manager admitted that there are instances of miscomputation of salary which cause conflicts in the releasing of salary. In an interview with some security guards, the researchers found out that there is deficiency in termination process. Same problem with the Operation Department, there are also deficiencies in the work flows in the deployment process. The results demonstrate that there is a need for additional manpower and proper distribution of duties and responsibilities among the employees of Teamluck Integral Security Agency to lessen overload work and to hasten the workflows present in the selected departments. The proponents suggest having a further research that follows these findings will gain more useful and other effective procedures.