An Office Procedure Development in Registrar Department and Management Information System Department in BCP

Abstract

The Registrar Department and Management Information System Department are some of the most important sections in educational institutions. The researchers sought information to help provide solutions to problems encountered by these departments. Surveys and interviews were conducted for both employees and students to deeply understand the situation. According to the survey, medical examinations are taken by enrollees before proceeding in enrollment without knowing their result which increases the risk of health conditions of students as well as the employees inside the school premises. Based on interviews, new systems for the departments are considered progressive in terms of service but lack of trainings, orientations, meetings and seminars hamper daily operations. Based on the survey, all transactions are taken through computers. There is no Record Book existing in the department which will eventually serve as monitoring for daily transactions and compilations. And there is a certain system in MIS department that can only be accessed by a certain person, resulting in delay of daily transactions. BCP is a fast growing educational institution and must have a very effective procedure in Registrar and MIS department. Based on the results, the current office procedure is outdated and needs development and enhancement for the wellness of the students and employees. The researchers suggest realignment and enhancement of office procedures, policies and be strictly implemented.