An Office Procedure Study of Safety and Security and Guidance Department in Bestlink College of the Philippines

Abstract

An office procedure development is the key of every department to become more successful, it helps to improve their current process by seeing or solving the problem. Office procedure development is important to enhance every flowchart and procedures to become a systematic and organized process of the services, in this study, the researchers encountered some problems in both departments which are not having an existing flowchart and lack of manpower. The researchers are needed of the department to resolve the problem and enhance the process of services by making of office procedure development study. Questionnaire had been design to conduct a survey to identify the problem of the departments to gather the information and to have an idea how to provide solution on it problem. The researchers also focused an interviewing the respondent of safety and security and guidance departments to know the main problem in the office. After interviewing the researchers collect manual, forms and data to formulate a solution. After the series of studies conducted by the researchers, the researchers put up a solution to address the current issues and possible issues that may arise in the future. The staff in safety and security department responded that the lack of man power is the main problem of their department. In a addition proper flowchart and proper job description also cause difficulty in work process. Thus, they agree on the proposal on hiring new staff, rearranging the flowchart, and designating job description. In the guidance department, on the other hand, the staffs answered that they need psycho metrician for the task that can be done by this position.The researchers will propose to have an existing flowchart to enhance their procedure and realign the organizational chart; it is also suggest to have additional manpower in their department to minimize their job that we needed because this is the important in the office to do their job. Having of organized chart is most efficient in the office to ensure that the job description of employee’s must been follow.