An Office Procedure of XYZ Security in Investigation Agency Inc.

Abstract

Office procedure development study is necessary to ensure efficiency in the workplace, as it creates a uniform way of doing things that catalyzes consistency, efficiency and professionalism within the office environment. The administrative, human resource and finance department were studied and analyzed to rise out the problems occurring in the offices such as lack of manpower and negative effect of mismanagement in workplace. This study was conducted to enhance the sequence of the service of the organization and to have an equitable distribution of task among the employees.A qualitative method has used to obtain data through open ended communication. Research instruments such as: observation had been used to gather information to analyze the way of office work station, service simply obtain employees outlook on their office procedures lastly, interview was also used gather information for the finest research. In Human Resource Department most of respondents agreed about the lack of manpower which results on low production of services and work overload. In Administrative Department most of the respondents agreed on poor performance cause by insufficiency in employees, while in the Finance Department most of the respondents agreed that the traditional of sending bills and collecting the payments of the clients causes the delay of salary. The results the study testifies the need of training development in workplace among employees to maintain the professional responsibility and accountability. This training has a factors to enhance the effectively and profitability of the company which can lead to successful accomplishments of organizational goals.