An Office Procedure Developmental Study of Human Resource and Purchasing Department of XYZ Corporation

Abstract

An office procedure is important to reduce the general cost of operation and it facilitates better flow of work in the office to bring better coordination between departments. This study aims to determine the problems that occur in the Human Resource and Purchasing department of CFC Fiber Construction Corporation, and to propose a solution to resolve suchincidents. Quantitative method was used in this research study to emphasize objective measurements and analysis of data collected through survey. Face-to-face interview to HR assistant and distribution of survey questionnaires to the employees of Human Resource and Purchasing Departments were conducted to collect data about the company background, company salary, and office procedure services. In Human Resource Department, most of the respondents agreed that they encounter pending leave request as they experience a delay on the approval services of requisition letter. In the hiring process, many applicants need to follow-up their applications as they do not receive schedule for their interview. The document of the company are safe and organized and contain right procedures for hiring. In the Purchasing Department, most of the staff respondents claim to have experienced wrong delivery of supposedly ordered materials/products from the suppliers. The quality of materials and products that provided by the suppliers and the employees affect work in the project site. The application form is necessary in Human Resource Department to lessen the pending documents. While in Purchasing Department, it is recommend to re-align and add some processes to lessen multitasking of employees and to check the material/product before entering it in the warehouse.