An Office Procedure Study of the Human Resource Department, Administrative Department and Operations Department of ABC Company

Abstract

This study is significant for the evaluation of the ABC Company’s office procedures. An interview with the Assistant Manager of ABC Company was conducted to recognize current status. Survey was administered among the employees of ABC Companytoverifythecurrentstateandtoseeifproposedsolutionsarepossible. The researchers found that ABC Company experience delays of processes due to transmission of information and assessment to their respective authorities, lacking proper documentation and filing due to poorly managed forms and waivers, and also lacking authority from their assistant manager which also leads to delay of the processes. These factors greatly affect the company and causes conflicts and complications in their office procedures. The researchers suggest a new process for the procedures. The survey shows that employees in the company verify the current status of their workplace and eager to accept proposed solutions. The result of the surveys shows that the proposed changes are feasible and may be helpful for both researchers and company for future reference. The researchers recommend proper documentation by providing readily available forms and waivers and automation of the manual procedures by processing them online. It is important to keep up and be competitive with other companies by acquiring innovations and acknowledging changes more often.