An Office Procedures Developmental Study of Human Resource Department and Library Department in SSN Company

Abstract

The Human Resource Department and Library Department of SSN Company have major roles in the school. This study is concerned with enhancing the human resource and library department office procedures. The goal of this research is to provide efficiency in procedures, and to recommend new and accurate strategies for the department. The researchers collected data using quantitative method to emphasize statistical analysis through surveys to the respondents. Survey questionnaires and interviews were administered. After the careful study, the proponents confirmed that the following problems exist in both departments: 1) the HR department allow failed applicants to retake more than two times may cause wrong selection of employee; 2) some facilities have inappropriate work place that hinder employees to properly perform required duties; 3) library department organizational structure are misaligned that cause lack of clarity of responsibilities; 4) library department does not have an SHS librarian to manage transactions; and 5) android computers in library department does not have a server to monitor computers. The researchers propose to have a policy on filing of applicants, have proper workplace ergonomics to provide comfortable working environment in order to help improve productivity and quality of work, increase employee satisfaction and engagement on duty. Library department should hire a full time librarian for SHS division to lessen the job/duties of college librarian and to have an effective procedure by dividing the task to ease works. A proper alignment in organizational structure can also help to have a clear definition of responsibilities. Library department should also install a computer server to monitor easily the android computers. However, the proponents suggest having a further research to enhance more the office procedures.