Travel and Tours Management System: Core Transaction II (Executive Account, Schedule and Rates, Passport and Visa Processing, Customer Relationship Management, Customer Portal)

Vol.4, No.1

Abstract

The travel and Tour Management System is used to book a tour from anywhere, using a web-
based system that will help the customer know all about the places and tour details of their
desired destination. It is the most accessible platform for all travelers, which can be easily
booked and know all the details. This ensures that clients can quickly and easily access the
information they need and make reservations without difficulty. However, this system will have
a dedicated customer support team that will be accessible around the clock to assist
customers with their queries and concerns. So that the clients have a trouble-free experience
when utilizing the system.

The Travel and Tours Management System's Core II was successfully implemented.
Executives can examine financial data and analytics on a dashboard provided by the
Executive Account module. Users may check available flights and hotels and make and
cancel reservations using the Schedule and Rates section. The processing of travel papers is
automated by the Passport and Visa Processing module, which saves time and effort. The
customer relationship management module provides a consolidated client data database,
enabling travel agents to offer individualized service. Customers may browse their itinerary,
pay for travel, and contact travel agents through the client portal.

Implementing Core II has improved the efficiency and effectiveness of travel and tour-related
services. The Executive Account module has provided executives with real-time information,
allowing them to make informed decisions. The Schedule and Rates module has made
booking and cancellation processes more convenient for customers. The Passport and Visa
Processing module has reduced the time and effort required to process travel documents,
improving the customer experience. Thanks to the customer portal, customers now have a
suitable platform to manage their travel plans. The Travel and Tours Management System is
generally a helpful tool for the travel and tour sector, delivering a seamless and effective
experience for both clients and service providers.