OPTIMIZING JOB AGENCY OPERATIONS (PAYROLL SYSTEMS, CORE HUMAN CAPITAL STRATEGIES, HR ANALYTICS AND STRATEGIC COMPENSATION PLANNING)

Abstract

Advancements in digital technology have prompted job agencies to transition from traditional manual processes to automated human resource management systems. R-911 Security Force Agency encountered several operational challenges, including delays in payroll processing, inaccurate data storage, and ineffective performance monitoring. In response, the Human Resource Service Management System 4 (HRSMS 4) was developed to address these concerns by incorporating payroll automation, centralized employee data management, HR analytics, and strategic compensation planning to enhance operational efficiency. The development process followed the Agile Scrum methodology, supported by staff interviews to align system features with user requirements. DevOps practices were applied to ensure continuous integration and smooth deployment. System testing included both functional and usability validation, along with data security assessments conducted in real-world scenarios to ensure system reliability and effectiveness. The implementation of HRSMS 4 successfully automated payroll operations and centralized employee data into a secure, unified database. Real-time analytics enabled more accurate performance evaluations, while the strategic compensation module improved pay equity and contributed to enhanced employee satisfaction. These innovations streamlined operational processes and increased the overall efficiency of human resource management within the agency. HRSMS 4 modernized the agency’s HR operations by integrating user-centered design and a structured development approach. The system’s offline functionality and inclusion of staff training addressed common issues related to internet dependency and employee adaptability. The outcomes of this study demonstrate the potential of HRSMS 4 as a scalable model for digital transformation in human resource operations across similar organizations.