Office Procedures for Record Management of Product’s Payables and Receivables in Accounting Department of ABC Trading Company in Caloocan City

Vol.3, No.1B

Abstract

ABC Trading Company is a business that imports and exports goods across various countries. It originated in the Philippines in 2007 and was established in Caybiga, Caloocan City, in 2016, with a team of 25 employees. Due to the company's manual work processes, there may be potential difficulties and issues with office procedures. Hence, researchers suggested enhancing the company procedures to ensure better and more efficient services. 

The study used qualitative methods and a descriptive research design to gather data. The researchers interviewed the Accounting Head through a Zoom meeting and conducted a qualitative survey with the accounting staff to determine the feasibility of the proposed enhancements. The data collected was analyzed to obtain insights and opinions from the respondents. The survey contained demographic profiles of the respondents, followed by an evaluation of the proposed procedures to improve processes. Based on the survey results, the accounting department needs to adopt or develop a system that is easy and accessible. The respondents agreed to create a proper storage room for easy access to records and transactions. They also recommended having a user manual as a guide for daily operations instead of relying on manual training for new hires. 

The researchers proposed several enhancements, such as creating an accounting manual to provide an overview of the department's processes and procedures, building a storage room to avoid losing critical files, developing a flowchart to improve day-to-day operations, and upgrading the accounting system to enhance customer service and employee productivity. Overall, the proposed enhancements and procedures illustrated by the researchers were positive features for the company's growth.