Travel and Tours Management System – Core 1 Transaction (Tour Creation and Configuration, Customer Tour Itinerary Management, Transport Booking, Hotel Reservation, Tour Looking)

Abstract

The Core1 transaction study plays a vital role amongst system to provide a real time transaction for the customers. The existing travel and tours agency process the transaction of the customer using manual method and consumes more time on payment procedure and encounters a problem on the cancellation of booking and lack of updates on customer’s account and payment verification and Also lack of updates in the customer’s activities in the tour.The study utilizes the agile methodology the first is plan, the development team started the planning of how, where, when will do the study, where we think of ideas together and exchange knowledge on how to begin this study through searching, visit on other company to conduct interview, including spending time to finish the system. And then after we seek and gather an idea and come up with a plan to start the development of the system next is the design of system by designing the User interface, this will be the creation of a plan or convention for the construction of the project. The scrum team comes up with the study and idea to make an integrated working system that can help the travel and tours agency to reduce the time and effort of the customer and employee to process every transaction that is going to happen. The scrum team makes an automated transaction of tour booking and automated creation of tour itinerary for the customer and keeping the customer updated about the tour activities also updating the customer in upcoming promos of the travel and tours agency using the customer relationship management. The study has been made to show the full content of the study that focused solely within the Core1 the purpose of the study is to build a running program system that will be beneficial and reliable. The purpose of developing the study is to help and provides the needs of a company, it is about the creation of tour and tour package for the client, tour booking that manage the customer that will booka flight, custom tour itinerary that arrange the plan of tour and the activities, transport booking for the transportation of travelers and hotel reservation for the hotel accommodation of client.