An Office Procedure on Improving Senior High School Regsitrar Department System of ABC School in Novaliches, Quezon city

Vol.3, No.1B

Abstract

This study aims to suggest improvements for the Senior High School Registrar Department system at ABC School in Novaliches, Quezon City. The researchers believe their proposed solutions can improve the department and its office procedures. The Registrar plays a significant role in every school, as they handle student documents and are responsible for their schedules, request forms, and enrollment processes. Record Officers perform the duties and responsibilities of this position. The respondents of this study are all the record officers of the Senior High School Registrar Department at ABC School in Novaliches, Quezon City. The researchers used a quantitative survey to gather information about improving office procedures for the Registrar that they proposed. After analyzing the data, it revealed that most respondents agreed with the proposed improvements. According to the respondents, the suggestions made by the researchers can lead to a better future for the department. Therefore, the researchers concluded that their proposed improvements are feasible for the Senior High School Registrar Department. The department's challenges include students who are enrolled in the Learning Information System at other schools but are active at ABC School, filling and releasing documents, arranging release dates for schedules, and needing help finding the information they need. Record Officers must ensure that all student documents are stored securely and organized for timely release upon request. Additionally, they are the front line when students ask for information, so a friendly and polite attitude is necessary for good communication and understanding. The Registrar's Department is a busy department that handles many individuals daily, and it is essential to put a smile on every guest's face and maintain a positive attitude while assisting them.