Level of Employee Training on Shifting Platforms and Performances of the Selected Instructors in a Higher Education Institution in Quezon City

Vol.3, No.1A

Abstract

During the difficult times of the COVID-19 pandemic, training and development have been critical in ensuring that the employees have the skills and knowledge necessary to provide proper service. One of the effects is the approach to employee training. The foundations of face-to-face, co-located classroom instruction are replicated online, in real-time, with virtual training. Employers are adapting different ways for their staff to provide training and development to boost productivity and performance. These training and development programs aim to teach new skills or provide updates on previous ones. 

This research was conducted to determine the level of employee training on shifting platforms and performances of the selected instructors of a higher education institution in Quezon City. The respondents are selected instructors. Through the process of purposive sampling, a total of thirty (30) instructors were selected to participate in the study. The instrument used to gather data is a survey questionnaire. The data gathered were analyzed through the use of percentages and weighted mean. Based on the analysis, it was discovered that most respondents strongly agreed regarding instruction, assessment, and intervention. Respondents also encountered problems within the shifting platform. These are poor internet connection, distractions in the background, and technical issues.

Based on the summary of findings, conclusions were made to construct recommendations. Recommendations include employees having an alternative internet provider. To enhance employee training on shifting platforms for the instructors, the school is recommended to provide training sessions in a new normal that may enhance employee performance. The school may also provide technical support, especially to employees not yet adapted to technology. 

Through this study, the researchers can identify the problems encountered and the level of employee training on shifting platforms on the instructors' performances. The researchers provided guidelines to enhance employee training on shifting platforms. This study also proposed the provision of internet allowances and for them to avail connections with high Mbps. This will help teachers conduct their training and help the school produce qualified teachers who adopt the new way of training.