LOCAL GOVERNMENT UNIT 1: SOLID WASTE MANAGEMENT SYSTEM (COMPLAINT SUBMISSION, WASTE COLLECTION MANAGEMENT, REPORTING AND ANALYTICS)

Abstract

Solid waste management remains a growing concern for local government units due to the inefficiencies of traditional multi-channel systems and manual operations. The Solid Waste Management System (SWMS) was developed to address these challenges by providing an integrated digital solution. The system includes modules for complaint submission, waste collection management, reporting, and analytics. It aims to improve responsiveness to community concerns, optimize waste collection routes, and enable data-driven decision-making for sustainable waste management. The system was developed using the Agile Scrum methodology, allowing the project to be divided into manageable phases that focused on specific modules, including complaint management, collection tracking, and analytics. Laravel was used for backend development, Vue.js was implemented for the frontend, and third-party APIs were integrated to provide deeper insights into waste disposal trends and practices. Stakeholder input was incorporated throughout the development to ensure that the system addressed real-world needs. The implementation of the SWMS significantly improved the speed and efficiency of waste collection services and complaint resolution. Residents benefited from a more transparent and accessible reporting system. Data collected from the platform enabled local officials and sanitation teams to better understand community needs and preferences, leading to improved coordination and higher levels of public satisfaction. By integrating complaint submission, waste collection management, and analytics into a unified digital platform, the SWMS offers a modern alternative to outdated waste management methods. The system promotes visibility, accountability, and data-informed planning among local authorities and waste management teams. Its implementation contributes to the creation of cleaner, healthier, and more efficiently managed communities and provides a model for other LGUs aiming to modernize their waste management systems.