A Feasibility Study of Office Procedure in Secretatial Department of Barangay ABC Quezon City

Vol.3, No.1B

Abstract

The Barangay ABC is a highly efficient political unit that provides top-quality services to its citizens. It has been serving the people since 1975 and is committed to providing the best possible services to its constituents. This study aims to improve the office procedures in the Secretarial Department of Barangay ABC and recommend possible solutions to their current problems. The study highlights the importance of effective office procedures and their role in preventing future issues. We used a Qualitative Descriptive Method and interviewed a senior clerk at the Secretarial Department of Barangay ABC to gather information. The proposed procedures include effective delegation of tasks to existing probationary employees and volunteers, an easy and faster transaction process for hiring, leaving, and resigning, email as the primary mode of communication, and maximizing the office space. These procedures will help the department to lessen the workload, have smooth office transactions, and establish a positive work environment. The researchers suggest these procedures to enhance the efficiency of the Secretarial Department's office procedures in Barangay ABC, Quezon City, and achieve their goals and objectives.