COPING MECHANISM ON WORK-RELATED STRESS OF POLICE PERSONNEL ASSIGNED AT QCPD STATION 4 NOVALICHES

Abstract

Policing is a profession characterized by unique challenges that demand physical strength, emotional resilience, and an unwavering commitment to public safety. Officers frequently encounter stressors that extend beyond those found in many occupations, including exposure to critical incidents and life-threatening situations, leading to a heightened risk of stress-related issues. This study employed a descriptive research design, surveying fifty (50) respondents from the Quezon City Police District (QCPD) Station 4 in Novaliches. The sample consisted of forty-four (44) Police Non-Commissioned Personnel and six (6) Police Commissioned Personnel.​  Quezon City Police District Station 4 (Novaliches):  Location: Quirino Highway, Barangay Nova Proper, Novaliches, Quezon City. ​ The study's findings indicate that the majority of respondents were male officers aged between 42 and 50 years. Regarding work routines, most participants strongly agreed that the frequency and duration of sick leave serve as indicators of stress levels and coping strategies among police officers. This aligns with existing research highlighting that high stress levels can lead to serious physiological and psychological symptoms, including headaches, stomachaches, anxiety, and depression. ​   In terms of community engagement, respondents overwhelmingly agreed that high participation rates in community policing programs reflect positive communication and officer involvement with the community. This supports the notion that proactive community engagement can serve as a buffer against stress, fostering a supportive environment that benefits both officers and the communities they serve. ​   Regarding compliance with work responsibilities, the majority concurred that consistent attendance is a sign of effective stress coping mechanisms. Regular attendance not only ensures operational efficiency but also indicates an officer's ability to manage stress effectively. However, it's important to note that excessive absenteeism can also be a sign of stress-related issues, highlighting the need for comprehensive support systems. ​   Finally, concerning personal and environmental fitness, most respondents agreed that physical fitness assessments, such as the Physical Fitness Test (PFT) or Body Mass Index (BMI) measurements, correlate with stress levels and coping mechanisms. This finding is consistent with studies suggesting that physical fitness is linked to better stress management and overall health among police officers. ​  These insights underscore the multifaceted nature of stress among police officers and highlight the importance of addressing both organizational and personal factors to promote well-being and effective performance within law enforcement agencies. ​Implementing comprehensive mental health support services tailored to the unique challenges faced by police officers is essential for fostering a healthy and effective law enforcement environment. Key strategies to achieve this include:​  Establish Comprehensive Training Programs: Equip officers with mental resilience skills to handle the demands of their roles. Training should encompass stress management, crisis intervention, and recognition of mental health issues. This approach aligns with recommendations from the International Association of Chiefs of Police (IACP), which emphasizes the importance of creating an environment that encourages help-seeking behaviors and shields officers from negative impacts. ​  Implement Structured Work Schedules: Adopt consistent shift patterns, limit overtime, and prioritize work-life balance to promote overall well-being. Research indicates that irregular schedules and excessive overtime are associated with higher levels of job dissatisfaction, burnout, and stress among police officers. A study published in the International Journal of Environmental Research and Public Health highlights that work-life conflict among officers is linked to increased stress and decreased job satisfaction. ​  Foster a Positive Work Environment: Encourage open communication, mutual respect, and collaboration among colleagues. A supportive atmosphere where officers feel valued and understood can significantly reduce stress levels and enhance job satisfaction. Initiatives such as peer support programs and counseling services are vital in promoting mental health within law enforcement agencies. The Illinois Criminal Justice Information Authority notes that proactive coping strategies, including peer support and counseling, are effective in addressing police officer stress. ​  By integrating these strategies, law enforcement agencies can create a supportive framework that addresses the mental health needs of officers, leading to improved job satisfaction, reduced burnout, and enhanced community safety.