Level of Responsiveness of Police Personnel at Police Station VI Batasan Hills Quezon City in Emergency Cases

Vol.4, No.1

Abstract

Batasan Hills Quezon City reportedly has a high crime rate in 2023. The majority of the people
living in Batasan Hills are concerned about their safety. The crimes included are eight index
crimes; murder, homicide, physical injury, rape, robbery, theft, and motorcycle theft. According
to the QCPD, the high crime solution rate can be attributed to three things: the full use of
QCitizen Helpline 122, an improved emergency hotline that offers assistance in times of need
as well as a mechanism for callers to complain and provide feedback; the effectiveness of the
three-minute police response time policy through the Integrated Command and Control
Center; and the ongoing conduct of simulation exercises and constant monitoring of identified
crime-pr.

The data gathered showed that the respondents are characterized by age, gender, and civil
status, and all of the respondents were police personnel who are working in Police Station 6
Batasan Hills Quezon City. The data gathered shows that the police personnel are responsive
when needed. The police officers/personnel are also in favor of additional mobile cars to
improve the response of police to take action in emergency situations. The respondents are
also in favor of adding police patrol officers.

The result of the study shows that most of the police personnel that were surveyed are men.
Police officers/personnel are responsive in order to prevent or lessen the crime in a certain
place. The impact of responsiveness and alertness of the police personnel can lower the
crime rate in Quezon city.