Effectiveness of Security in the Implementation of Health Protocols at SSS Main Office in Quezon City

Vol.3, No.1A

Abstract

"Security is not a product but a process." This is a quotation by Bruce Schneier for an IT concept, but its meaning applies to all situations or instances where danger is present. The need to put the processes in place through planning and preparation is vital to security in every society, organisation, or system. In implementing the health protocols during the COVID-19 pandemic, many states, cities, or barangays are challenged with ensuring that health protocol procedures are followed while security is maintained. Security, impacted by the pandemic, is crucial to combat the unrest, chaos, and terror experienced in many places. The pandemic has stirred fear in many people's perceptions and ignited the feeling of insecurity. With the lack of international cooperation in the response to the crisis, many people lost confidence in the authorities and leadership, bringing about more risks to worldwide security.

The study was conducted during the COVID-19 pandemic at SSS's main office, Quezon City, to assess whether these measures can ensure security for the company against unlawful entry or other security risks that may occur while COVID-19 protocols are implemented. The study will be a basis for future enhancements to be done or revisions to the current system would need to be considered if these risks are identified and will also be used as a reference by similar types of establishments in the future where security risks are likely to happen especially in the time of pandemic where protocols are required to be implemented.

The researchers utilised the descriptive method of research in the study. After the administration and retrieval of the completed questionnaires, the gathered data are collated, tabulated, and tallied for the application of a statistical treatment.

Most security officers were 18-25, while employees were 34-41. The effectiveness of implementing health protocols regarding personnel, strategy, and logistics was regarded as "agreeable." In contrast, the problems encountered by the respondents in implementing health protocols were regarded as "less agree." The measures or solutions proposed to address the problems encountered were seen as "less agree."

The researchers recommend continuing an efficient system of recruiting and selecting qualified personnel and training or schooling for officers.