A Feasibility Study of Administrative Office Services for Barangay ABC in Quezon City
Vol.3, No.1B
Keywords:
Seminars, Sign-portrait, DTR, G-mail, TransactionAbstract
This document aims to provide information about the Administrative Office Services of Barangay ABC in Quezon City. It covers internal factors like processes, staff, human resources, and the administration department, as well as external factors like services and the social environment of the barangay.
Barangay ABC is a good example of an institution that has achieved development. The barangay currently provides services to its communities that adhere to government guidelines. It also strives to adopt innovations to keep up with today's generation.
The researchers used a Descriptive method to gather, analyze, classify, and tabulate data about prevailing conditions, practices, processes, trends, and cause-effect relationships. They then made adequate and accurate interpretations of this data.
The researchers interviewed two females and two males, aged 29, 38, 39, and 46, who held company positions. They could conveniently communicate with the administration and staff to ensure the study's success.
The researchers conducted interviews in the Barangay Administrative Office to determine the outcome of the proposed office procedure with the department. After interviewing all administrative staff, positive results were received for all proposed procedures. These included ways to avoid absenteeism and work overload, considerations for the development of the administrative office, and proposed procedures for the enhancement of processes, such as Hiring new employees, Filing of Maternity/ Paternity leave, Filing of Resignation, Filing of Termination, and Filing of Payment Processes in the barangay.
Barangay ABC follows Republic Act No. 9485, the Anti-red Tape Act 2007. The researchers also acquired suggestions for improving the barangay, particularly regarding problems such as absenteeism, work overload, lack of staffing, and the limited use of email as a main transaction.