Level of Satisfaction of Fourth Year Hotel, Restaurant and Tourism Management Students of St. Paul University Philippines regarding their Educational Tour

Abstract

This research utilized the descriptive survey method to ascertain
the level of satisfaction of hotel, restaurant and tourism management
students on their educational tour. The participants of this study were the
fourth year Hotel, Restaurant and Tourism Management students of St.
Paul University Philippines who joined the Educational Tour when they
were in second year. A structured questionnaire was utilized as the main
instrument to gather data needed for the study. Frequency count and
percentage, mean and ANOVA were employed as data analysis. Based on
the results of the study, it was revealed that the participants have gained
new knowledge and meaningful experiences from their Educational Tour.
Moreover, the participants were exposed to new and different cultures
that can help them to become more sociable and interactive individual.
For these reasons, the participants can now compare experiential learning
from the usual classroom-based teaching technique. The most preferred
recommendations or suggestions to improve or maintain the Educational
Tour of the Fourth Year Hotel, Restaurant and Tourism Students of St. Paul
University Philippines is “The tour should be one week to have more time
in the destinations”, “All foods must be included in the package,” and “The
itinerary should be followed strictly.”