EBARDO, Jericho; ESPINOSA, Aielyn; GUARNES, Marjorie; LUMASAG, Rhen Amor. A Study of the Factors That Drive Customer Retention in the E-commerce Industry: Basis for Marketing Strategies: Vol.4, No.1. Ascendens Asia Singapore – Bestlink College of the Philippines Journal of Multidisciplinary Research, [S. l.], v. 4, n. 1, 2024. Disponível em: https://ojs.aaresearchindex.com/index.php/aasgbcpjmra/article/view/13810. Acesso em: 8 jan. 2025.