HOSPITAL MANAGEMENT SYSTEM: HUMAN RESOURCES 1: FOR RECRUITMENT STRATEGY, JOB ROLE DEFINITION, HIRING PROCESS MANAGEMENT, STAFFING NEEDS ASSESSMENT, SUCCESSION PLANNING, AND CONTRACT MANAGEMENT WITH PREDICT AND PREVENT EMPLOYEE BURNOUT.

Abstract

In the healthcare industry, the efficiency of Human Resource (HR) operations plays a crucial role in the overall quality of service delivery. This study presents a hospital management system specifically designed to optimize HR functions, including recruitment strategies, job role definition, hiring processes, staffing assessments, succession planning, and contract management. Furthermore, the system incorporates predictive features aimed at preventing employee burnout, an increasingly pressing concern in high-stress environments such as hospitals. An Agile project management strategy was employed, dividing the process into five distinct phases:  Planning Phase: The product owner defined the system’s goals, scope, and key features, setting the overall direction for development.  Team Setup Phase: Team members were selected based on their skills and availability and were provided with the necessary tools and resources.  Development Phase: During this build stage, the team worked in sprints to implement and refine core features through continuous development and testing.  Stabilization Phase: The system was polished, bugs were resolved, and performance was monitored to ensure operational stability. Support mechanisms were also put in place to maintain smooth functionality.  Finalization Phase: The QA team conducted final testing to confirm the system’s full functionality before release. This phase also included preparations for future updates and scalability. The resulting system successfully centralized and automated key HR operations. It delivered real-time analytics to support more informed staffing decisions, streamlined the recruitment workflow, and incorporated early warning mechanisms to detect potential employee burnout. User testing with sample data demonstrated improved efficiency and accuracy in managing HR tasks compared to traditional manual methods. The implementation of this system demonstrates how digital tools can effectively address common HR challenges in hospital settings. It not only improved the efficiency of HR tasks but also supported employee well-being by helping to prevent burnout. Future enhancements could include AI-driven decision support and mobile access, making the system more intelligent and accessible anytime, anywhere.