A Feasibility Study on Office Procedure of Human Resource Department at ABC Salon in Quezon City
Vol.3, No.1B
Keywords:
Focus on the Client, Use Contingent Recruiting, Confirmation Booking, In-Interview person, Exit Interview, Investigate Ground for TerminationAbstract
ABC Salons offers quality beauty and fashion services to clients of any age. They provide many services, including haircuts, hair colouring, and body spas. The salon aims to keep its customers happy, but it acknowledges that there may be times when clients are dissatisfied. To address this, ABC Salon has a strategy for enlisting and terminating staff and preparing and handling resignations. The salon also has an online booking system that allows customers to self-book, securely store customer details, and manage staff.
Recruitment involves finding the best candidate based on their skills, experience, and personality. An employee can be dismissed according to the individual employment contract or ABC Salon's conditions if necessary. To better understand how the salon operates, researchers interviewed the owner and surveyed customers on their satisfaction with the salon's services. The researchers recommend that ABC Salon improve its office procedures, including implementing a booking confirmation system for customers.
The researchers also recommend that ABC Salon conduct in-person interviews to assess candidates' qualifications. It is important that stand tenants follow the salon's rules to maintain good cooperation within the salon. Overall, the study aims to improve ABC Salon's human resources department and make the salon a better place for staff and customers.
