Hotel and Restaurant Management System Administrative: Document Management, Facilities Reservation, Legal Management, Visitor Management
Vol.3, No.1B
Abstract
The HRMS is a complete system that manages all hotel transactions, including reservations, visitor management, in/out documents, and legal matters. This project aimed to create a system suitable for hotels and restaurants and establish a system-wide procedure for managing them.
The team utilized the agile methodology as a short-term development process to achieve this goal. This methodology included requirements analysis, design documents and prototypes, iteration, demo and feedback, identifying and resolving defects and bugs, and production and technical support. The team reviewed several research papers in this field and extracted all relevant data about their research. Agile methodology is a flexible framework that agile project managers use to guide their teams towards their proposed projects. Agile teams operate autonomously, with clearly defined roles and responsibilities in implementing the proposed system. The team uses sprint backlogs and a burndown chart to increase project visibility and predict performance.
The scrum team proposed solutions and systems that any hotel company could use. The team successfully managed and worked on the system, which solved the problems encountered by the Hotel and Restaurant Management System - Administrative (HRMS) Company. The team assisted in organizing the system and providing benefits to all users. The proposed system is easy to implement, saves time, and the developer team guarantees the project will be user-friendly and easy to use.
Currently, GranFresco needs an online reservation system, which makes it time-consuming for customers to view the facility's availability. Customers have to go to the hotel to check availability physically, and authorized personnel manually process all transactions, from collecting customer information to monitoring visitors. The proposed study focused on developing an online reservation system that would allow customers to make hotel transactions using their devices, thus making it easier and more convenient.
