The Development and Assessment of Ergonomically Designed Kitchen on Selected Mcdonalds Branch in Quezon City
Vol.3, No.1B
Abstract
In recent years, ergonomics has become essential in office settings and the service industry. An imperfectly designed kitchen layout can greatly impact daily efficiency, service, and production, putting employees and staff in danger. Ergonomic design eliminates work-employee incompatibilities, resulting in a more productive workplace. The researchers carried out a number of studies in particular Quezon City McDonald's restaurants that had a variety of ergonomic issues in their kitchens. One of their main problems is accidents such as slips and falls, burns, and cuts that can put them at work risk.
This research study aims to determine the development and assessment of an ergonomically designed kitchen in selected McDonald's branches in Quezon City. The workplace is a crucial factor that speeds up activities while putting the workers under the least stress. As a result, the workspace must be given special consideration when planning the arrangement. Given the importance of the kitchen platform, it is necessary to design a kitchen and evaluate it ergonomically.
The researchers used the descriptive research method and gathered data from 50 BSHM students at selected McDonald's branches in Quezon City using an online questionnaire in Google Forms. According to the survey, most of the respondents are male, between the ages of 22 and 24, work as cashiers in fast-food chains, and hold undergraduate degrees (56% of them). The total population of the respondents preferred the L-shape type of kitchen design due to several factors.
Respondents believed that kitchen ergonomics helps the cooks to be much more organized and is a vital factor that helps them in their work. Slips are the most common accidents that respondents encounter in establishments with slippery floors, directly affecting their work performance, followed by miscommunication. Respondents agreed that the placement of ergonomically designed kitchen appliances is important, as it has a big impact on the performance of the employees.
Based on the gathered data and conclusions drawn, the researchers formulated guidelines for safety and efficient service for establishments like McDonald's to avoid kitchen-related accidents that often happen to employees. The ergonomically designed kitchen in McDonald's is very important because it can guide employees to avoid any accidents that may occur while working in the kitchen. Furthermore, employees could provide quality, efficient, and quick service with caution through ergonomics.
The management needs to assess the flooring and any possible cause of incidents to ensure the safety of the staff. The management must ensure that the employees are adequately trained and assigned reasonable workloads to avoid stress and fatigue due to overwork caused by a poorly designed kitchen.
