Effectiveness of Mock Hotel on the Skills Development of Hospitality Management Students at Bestlink College of the Philippines

Vol.3, No.1B

Abstract

The Mock Hotel is an important facility for the school that offers the Hospitality Management Program. It allows greater opportunities for the students to become familiar with the real hotel setup, adding value to their knowledge and skills that will serve as their weapon to become competitive in the industry. A mock hotel room and events place create a real-world experience for students. Bestlink College of the Philippines is proud to provide the best training and development in the hospitality industry. In a very competitive industry, these newly renovated facilities will further enhance every student's competency, giving them an industry-specific set of skills. Incorporating key business and marketing elements, BCP gives every student a head start to achieve their dream career. For too long, hospitality education has relied on established methods for training future managers and hoteliers, with the traditional hotel school often seen as the gold standard in hospitality pedagogy. This study suggests that now is the time to consider new hospitality education models by providing a newly functional mock hotel at Bestlink College of the Philippines. For such students, a new model could be developed around the growing number of hospitality management students. This study suggests that the newly renovated mock hotel offers an alternative and more relevant method of entry into the hospitality sector for all the BSHM students at Bestlink College of the Philippines, and its functionality is an added value for marketing and revenue generation.

The qualitative design is used for a structured online questionnaire survey. This type of online questionnaire enables the researchers to ask each respondent the same questions in the same way. The study sample was the 100 BSHM students at Bestlink College of the Philippines. Since this study was conducted during the pandemic, and currently, the Philippines is under alert level 3, selecting participants was based on the availability of BSHM students studying at Bestlink College of the Philippines. The instrument used is a survey questionnaire online or face-to-face, depending on the availability and accessibility of the respondents. The self-formulated questionnaire was the most important instrument used in the study. It is the major tool used by the researchers in gathering significant data from the respondents. An interview was also conducted as it was also an effective way of gathering information. It is used to supplement and authenticate those gathered in the major tool, the questionnaire. The respondent was not part of the sampled population. On the part of the statistical treatment, the researchers used the formula to get the frequency and percentage distribution to interpret the tables containing the data based on the gathered information through the questionnaire. A ranking method is also utilized to rank the responses according to the degree of their responses as 1, 2, 3, 4, etc. A weighted mean is also used in interpreting the data. A four-point Likert scale is also used to describe the importance of a functional mock hotel at Bestlink College of the Philippines.