Enhancement of Instrument Appraisal for Evaluating Internship of BSHRM Students of Olivarez College of Parañaque from the Perspective of the Employers

Abstract

The study aimed to evaluate the relationship between the students' internship work performance and work values of hotel and restaurant management students as a result of evaluation of managers and supervisors from different hotels in Metro Manila. The students are from different higher education institutions undergoing internship practice. The paper utilised a descriptive research design. Participants of the study were composed of hotel managers and supervisors from Metro Manila, classified as three (3) stars to five (5) star hotels. The study reveals that work performance was rated with unanimity in the perception of respondents, and the majority of work values show that there is homogeneity of responses regarding the need to deepen these dimensions in the internship training program. Findings of the study are the basis for the development of an appraisal instrument in evaluating hotel and restaurant management students from the perspective of hotel employers.