Electronic Document Management and Processing System of Ramon Magsaysay Technological University

Abstract

The study was conducted to determine the evaluation of Electronic Document Management and Processing System of Ramon Magsaysay Technological University - an online repository and management solution to documents that ensure and provides smooth and firm exchange and flow of documents within the different offices of the university. Descriptive method of research was employed and a total of 188 respondents using purposive sampling had taken part in the study that includes head officials and staffs of RMTU, through them, the system was evaluated and pretested. To interpret the data effectively, the researcher had made use of Frequency and Percentage Distribution, Weighted Mean, and t-test. Findings had revealed that head officials perceived the software quality of the system using ISO/IEC 25010 as “Excellent” in terms of functional suitability, performance efficiency, compatibility, usability, security, maintainability and portability while “Good” in terms of reliability. However, staff respondents’ rate was “Excellent” in terms of functional suitability, usability, security and portability while “Good” in other characteristics of the system’s software quality. In the level of acceptability, a rate of “Highly Accepted” in terms of functionality and performance was perceived both by the Head officials and staffs. Likewise, the level of readiness of RMTU in the implementation of the Electronic Document Management and Processing System was described as “Ready” in terms of Information System Facility and User/Technical Personnel as perceived by both group. Furthermore, the results had indicated that there was no significant difference on the evaluation and perception of the head official and staff respondents on the systems’ software quality and the level of acceptability and readiness of the university.