Hiring Challenges and Competition in the International Food and Beverage Industry

Abstract

In Human Resources Management, one of the facets considering the bread and butter of success of a business or organization is the “Recruitment and Selection” which is defined as picking up, selecting and hiring best talents for the organization. In this procedure, the Human Resources Professional must be keen on particular qualities and consider these as the outline to make a decision in hiring someone who fits in the job role. Some leading companies invest on human capital. Strengthening the recruitment procedures will easily attract talents considering that competition now is very tight. The Food Industry nowadays keeps on growing so as the demand. As noticed, there are a lot of franchised businesses such as “Fast food, Casual dining, and Fine dine or high end restaurants”. They spread easily like mushrooms, but, there are some restaurants or fast foods that are experiencing the lack of manpower which affects the standards of the company. There are challenges/issues/concerns that establishments encounter such as: poor service, since there are some customers who are very demanding and particular on services, even on the slightest request for condiments; lack of understanding between employees and customers because of poor command in the English language; and shortage of manpower during peak seasons which leads to disappointment on the customers’ part as they usually feel they are not prioritized. In this connection, the purpose of the study is to determine what are the current issues and challenges faced by hiring and deployment.