Employee Engagement as Correlates to Organizational Citizenship Behavior of Young Elderly: A Basis for Geriatric Skills Enhancement

Abstract

This descriptive-correlational study determined the employee engagement (EE) and organizational citizenship behavior (OCB) of young elderly. It involved one hundred sixty-three (163) purposively selected employees of the City Government of San Juan whose ages were between 55 to 65 years old. Standardized tests such as the Employee Engagement Survey by Robert Charles and Organizational Citizenship Behavior Scale by Philip Podsakoff and colleagues were used to ensure the validity and the reliability of the results. Results on EE revealed that those respondents were very highly engaged in their job (M=4.65); team (M=4.66); and organization (M=4.65), while they were highly engaged with their supervisor (M=4.49). In general, the respondents are fully engaged (M=4.61) at work. On the other hand, results on OCB indicated that respondents were high on altruism (M=6.66); courtesy (M=6.57); civic virtues (M=6.14); sportsmanship (M=6.68); and conscientiousness (M=6.63), and the overall OCB was also very high (M=6.54). Using Person Product-Moment Correlation, a significant relationship between domains of EE and OCB were identified. Altruism waspositively correlated with engagement to job (r=0.104; p <05); team (r=0.016; p <01); and organization (r=0.247; p <01), and negatively correlated with engagement to supervisor (r=-0.009; p <01). Courtesy was associated with engagement to the organization(r=0.285; p <01). Civic virtue was linked with engagement to job (r=0.305; p <01); team (r=0.332; p <01); and organization (r=0.390; p <01). Sportsmanship was correlated with engagement to job (r=0.640; p <01); team (r=0.671; p <01); supervisor (r=0.510; p <01); and organization (r=0.665; p <01). Lastly, conscientiousness was associated with engagement to job (r=0.282; p <01); team (r=0.074; p <01); and organization (r=0.350; p <01). Based on the findings, geriatric skills enhancement was formulated and recommended as part of the strategic HR development programs of the LGU.