Employee Work Satisfaction and Organizational Commitment in Cargo Shipping Companies in the National Capital Region

Abstract

The main objective of this study is to gain a better understanding of the determinants of work satisfaction and organizational commitment, and to provide intervention to fine tune employees’ performance and organizational productivity.  The study specifically aimed to address the following concerns: (1) assess the level of work satisfaction of respondents on the aspects when they are grouped in their profile; (2) assess the respondents’ level of organizational commitment on aspects when they are grouped in their profile; and (3) significant difference in the respondents’ assessment on work satisfaction and organizational commitment on aspects when they are grouped according to their profile variables. The descriptive-survey method of research was used in this study.   Two hundred forty four (244) respondents participated in the survey who were selected through purposive-random sampling, consisting of the regular employees for the assessment and evaluation.  Results showed the respondents’ assessment on the level of work satisfaction and organizational commitment on the concerns of employees’ motivation, high level of performance and productivity associated with affection for job, continuance and sense of obligation. Thus, the following are recommended: Professionalize the Human Resource in the organization; establish a corporate engagement in the structure; adopt a quality work life harmony of the employees; provide employee job security, recognition and advancement; improvement of the existing working condition and modernization package for compensation, benefits and incentives, elevate the level of supervisor support and facilitation of the work itself of the employees.