The Influence of Hotel Transformational Leadership on Employees’ Emotional Intelligence and Organizational Commitment in China
Keywords:
employee engagementAbstract
Hotel transformational leadership has a significant impact on employees' emotional intelligence, and employees' emotional intelligence has a strong correlation with their organizational commitment. Through the study of employees in 10 hotels of different sizes and systems in Jiangsu Province, China, it is found that the four dimensions of hotel transformational leadership have significant positive effects on employees' emotional intelligence. From the perspective of the influence coefficient, they are vision motivation, leadership charm, personalized care, and moral norm. The effect of emotional intelligence on organizational commitment is also supported by data. The results show that hotel transformational leadership behavior can improve employees' organizational commitment and emotional intelligence.
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