E-commerce Cash on Delivery

Authors

  • Bernard Evan V. Jamon

Keywords:

e-commerce, cash on delivery, electronic commerce, ecommerce, COD

Abstract

The Philippines has been a late bloomer in the arena of electronic commerce, but payment methods like cash on delivery (COD) are opening the country to grow in E-commerce revenues. Cash on delivery is a type of transaction in which the recipient makes payment for a good at the time of shipment. Given that many consumers in the Philippines don’t have credit cards, COD in the Philippines has become a popular payment method that allows Filipino consumers to buy products online. This study aimed to assess the customers’ agreement on the effectiveness of Cash on Delivery in Electronic Commerce businesses in terms of convenience, cost-effectiveness, reliability, and security & privacy.

Published

2019-07-18