Employee Motivation and Job Satisfaction of the Selected Truck Importers in Subic Bay Freeport Zone

Abstract

The objective of this study is to investigate the motivation factors and job satisfaction level of the employees in the Truck Importation Industry. It also aims to find out the relationship of employee motivation and job satisfaction, and how to improve employee retention rate. The study was conducted in Subic Bay Freeport Zone with the participation of eight (8) companies, with a total of 223 respondents. Questionnaires were adopted from Maslow’s and JSS,  to assess the motivation in terms of Maslow’s hierarchy of needs and job satisfaction indicators like Pay, Promotion, Supervision, Fringe Benefits, Contingent Rewards, Operating Condition, Coworkers, Nature of Work, and Communication. It reveals that there is a significant relationship between motivation and job satisfaction in the truck importation industry. Similar studies can be conducted on different business organizations or industries.