An Outcomes-Based Employee Performance Evaluation System for an Educational Institution

Abstract

The study aimed to develop an automated Office Performance Commitment and Review (OPCR) and Individual Performance Commitment and Review (IPCR) System of a University in evaluating the faculty as perceived by the respondents.  In addition, it sought to determine the level of satisfaction in the existing process perceived by head of the office, teaching personnel, and non-teaching personnel, the appropriate features of the proposed system that will address the issue, and challenges encountered in the preparation of Individual Performance Commitment and Review. The descriptive and developmental research was the methodology used by the researcher for developing the required software.  Descriptive method was used in the study, to give a clear statement of the present level of understanding.  The developmental method was used for the development of prototypical software, starting from the design, development, and evaluation of software.  The prototypical products challenges were efficiency, creativity, and practicality.  The respondents’ satisfaction in the existing process of Office Performance commitment and Review (OPCR) and Individual Performance Commitment and Review (IPCR)  as perceived by the head of the office, teaching personnel and non-teaching personnel resulted to 2.61 verbally interpreted as ‘ Moderately  Satisfied’.  The level of satisfaction on the features of the proposed system that will address the issue and challenges encountered in the preparation of Individual Performance Commitment and Review is 4.05 interpreted as ‘Highly Satisfied’. The level of acceptance by the respondents in the Office Performance Commitment and Review (OPCR) and Individual Performance Commitment and Review System were based on the following criteria: (a) Functionality, (b) Efficiency, (c) Portability, (d) Reliability, (e) Usability and (f) Maintainability it overall mean was 4.05, verbally interpreted as ‘Moderately Acceptable’. The faculty and staff are moderately satisfied with the existing system as perceived by the head of the office, personnel and faculty in terms of manual process of individual performance commitment and review. The respondents’ level of satisfaction with the features of the proposed system that will address the issue and challenges encountered in the preparation of individual performance commitment and review revealed that they are highly satisfied in terms of generate report, automatic tabulation, user friendly, monitoring submitted form, secured reports, reliability of the systems, security of records, speed of processing and paperless. he respondents perceived that the proposed automated office performance commitment and review (OPR) and individual performance commitment and review (IPCR) systems are moderately acceptable. The Administrative Officers of the institution need a powerful automated system that helps their faculty staff to speed up the process of evaluation, to have an accurate report, and to provide security of records. The University must have an online individual performance commitment and review system to improve the quality of performance of the employee. In using the systems, the evaluator measures the performance of faculty and staff to compare it with their target plans. The system must apply the suggested recommendations to give more effective results for the users to generate good statistical report.