Managerial Skills of Head Teachers and Satisfaction of Faculty Members and Students: Bases for Development Plan

Abstract

INTRODUCTION

One of the most important variables in distinguishing between successful and unsuccessful schools is the quality of leadership and management because good management makes a difference to the quality of schools and to the educational outcomes of their students. Headteachers being the extension of the school head are likewise accountable and responsible for the effective administration and management. However, there are head teachers who are not fully aware of their specific duties and responsibilities which prohibit them of performing their roles to the greatest extent to contribute more in attaining the goals and objectives of the institutions. This study was conceptualized to assess their managerial skills and the level of faculty and students' satisfaction as bases for the development plan.

METHODS

The descriptive research method is employed using a survey questionnaire to gather data. Unstructured interview and documentary analysis were also used to substantiate the information. Sloven's formula determined the sample size of students' respondents. The arithmetic mean, t-test and chi-square test were employed to analyze and interpret data.

RESULTS

Majority of the respondents are females, ages 41-45, married, 21 years and above in service with a bachelor's degree. Headteachers exerted managerial skills to a great extent in terms of manpower resources, physical facilities, and relational expertise. Faculty members and students are satisfied with their managerial skills. The high relationship assessment revealed that the respondents' managerial skills affect the job satisfaction of their staff and students.

DISCUSSIONS

Headteachers' roles are challenging and sensitive. They are expected to render adequate professional behavior in their work and in dealing with other school's stakeholder. They must be equipped with ample knowledge and skills to fulfill responsibilities because their influence on the attitudes of both faculty and staff is enormous and has far-reaching consequences for the school organization. Hence, they must be skillful enough to work on the attainment of the school's mission, vision, and goals. The way they performed their respective tasks is a motivating factor to faculty and students to become productive and satisfied with their chosen school, thus a development plan for enhancement of their managerial skills will surely make them more efficient in the dispense of their duties to produce quality teaching-learning process.