Strengthening the Quality of Service of Public School Heads/Principals through the Implementation of Strategic Instructional Supervisory Operation

Abstract

INTRODUCTION

The significant role of school heads in the educational system are clarified and defined upon the passage of R.A. 9155 in 2001 otherwise known as Governance of Basic Education Act of 2001. This includes among others the role of the school head to oversee that high standards are maintained and that the schools run in accordance with the laid down purpose. It has been found that quality in terms of supervision is never an accident; it has always been the result of sincere efforts and skillful implementation (Ogakwu,2010). This resulted the conceptualization of Strategic Instructional Supervisory Operation, an intervention that will help the School Head carry out their functions in a systematic manner. It is a process approach delivery of supervisory functions requiring that all processes be documented. With a well-developed strategy, one can ensure of having a pool of meaningful information that will serve as bases for making decisions and improving educational outcomes.

METHODS

Respondents of the StudyThe respondents of the study were ten (10) master teachers of Victoria District. The random sampling technique was used to identify the respondents of the study.

Data Gathering ProcedureThe qualitative method was used in this research. The respondents were interviewed by the researcher to gather information that was needed in the research.

RESULTS

The primary purpose of this action research was to implement Strategic Instructional Supervisory Operations, as an intervention to improve quality of service of Public School Head in the conduct if instructional supervision. Based on the interview among the master teachers, they have said that technical assistance is very important in managing or supervising schools. Moreover, the intervention of Strategic Instructional Supervisory Operations resulted to improvement of the school heads' quality of service as well as the school's performance.

DISCUSSIONS

After analysing the information, classification of the identified needs of the teachers was done. The needs of the school teachers were determined based on their identified weaknesses shown in the supervisory reports of the school heads. The urgent needs of the teachers are the priority in the provision of technical assistance. The school head will provide Technical Assistance in the form of monitoring and giving feedbacks to the teachers. In lieu, report on the effectiveness will follow after comparing the results obtained from the consolidated progress report.