Administrators' Emotional Quotient as Correlate to Conflict Handling Styles and Organizational Performance Toward Developing an Institutional Wellness Program

Abstract

INTRODUCTION

This study was conducted to determine the outcome of the administrators' emotional quotient on their conflict handling styles and on their effective leadership. Emotional quotient was analyzed in terms of emotional literacy, competencies, values, and beliefs. Outcomes of the conflict handling styles among the school administrators in the different schools in Balayan East District was analyzed in terms of competing, collaborating, avoiding, accommodating, compromising the principals' organizational performance as perceived by the teachers and school principals themselves. There are significant differences between the ratings given by the teachers and the administrators in terms of organizational performance and the outcome of the administrators' emotional quotient on their conflict handling styles. Respondents were the public administrators and the teachers during the school year 2014-2015

METHODS

Descriptive method was utilized by the researchers to gather information about the present existing conditions.

RESULTS

Administrator respondents have high scores in the indicators of the emotional quotient such as emotional literacy, values and beliefs, competencies and outcomes. Majority of the administrators used compromising as their predominant conflict handling styles over collaborating, accommodating, competing, and avoiding. Interms of organizational performance these indicators scored high in the study: goal setting, communication, control, giving feedback, interaction influence, and innovation. In terms of decision-making and output these indicators had high scores as perceived by teachers: goal setting, decision-making, communication, control, feedback, interaction influence, innovation and output. There are no significant differences between the rating given by the teachers and administrators in terms of organizational performance and conflict handling styles. There is no significant effect of the administrators' emotional quotient to conflict handling styles but has a significant effect on their organizational performance.

DISCUSSIONS

The administrators' emotional quotient has no significant effect on their conflict handling styles; however, it has a significant effect on their organizational performance in terms of goal setting and decision making. A wellness program must be intended for enhancement that will utilize fitness standards to promote healthy minds and bodies to decrease conflict. A wellness program will also help encourage and develop lifelong habits in order to lead more productive lives.