The Teaching of Front office Services through Group Work among Grade Nine Students of Malapad Na Parang National High School

Abstract

INTRODUCTION

Front Office is one of the courses under the component of Home Economics. It is a course of Grade 9 students of Malapad na Parang National High School wherein varied and relevant activities and opportunities are provided to demonstrate understanding of concepts and core competencies as prescribed in TESDA Training Regulation in Front Office and provide quality services to target clients.

METHODS

The descriptive method of research was applied to determine the performance of the students. There were 40 students in Grade 9 who became the respondents of this study. The study is limited to other Grade 9 pupils from public and private high Schools. Likewise, it is limited in one section in Grade 9 of Malapad na Parang National High School.

RESULTS

Group work may be used to teach front office services to sustain the performance of the students in learning the lesson. It can be an effective way to motivate students, encourage active learning, and develop communication and self-: confidence. Receiving reservation request and recording details of reservation were lessons taught using group work. To sustain the interest of students in learning Front Office Services, the teacher should provide exciting and well-: prepared group activities for the students.

DISCUSSIONS

The results describe that group work may be used to teach front office services to sustain the performance of the student in learning the lesson. It can be an effective way to inspire students, encourage active learning and develop communication and self-: confidence. Receiving reservation request and recording details of reservation were lessons taught using group work. To sustain the interest of students in learning Front Office Services, the teacher should provide exciting and well-: prepared group activities for the student.