Teachers' Work Values and Conflict Management Styles of Elementary School Heads in Dolores District, Division of Quezon: Direction for Successful Management

Abstract

INTRODUCTION

The school administrator is confronted with various sources of conflicts and must be equipped with capacity to resolve conflicts and anticipate outcomes, must have the knowledge, skill and experience in the activities engaged in by the group he/she leads, ability to use authority and power properly.

METHODS

This study utilized the descriptive correlational research design. The statistical tools such as percent, frequency, mean, and standard deviation were employed to answer the descriptive questions while the Pearson Product Moment Correlation Coefficient was computed to test the relationship between the respondents’ related factors and work values.

RESULTS

Only position is significantly related to the success of school heads in managing conflict between them and their teacher. All teachers work values are significantly related on success in conflict management styles of the school heads. This is an indication that values play an important role to the success of the administrator in an organization. Resolution techniques with regards to accommodation, collaboration, and compromise are found significantly related to the success on conflict management styles of the school heads in Dolores District, Division of Quezon. Behavioral approaches such as aggressive, assertive, and passive are found significantly related to the success of the school heads in conflict management. This implies the importance of school heads’ flexibility in handling problems.

DISCUSSIONS

School administrators may encourage the teachers to pursue their graduate studies that will help them to grow professionally. The school heads may include in the program of retreat and self-assessment to find out their strengths and weaknesses on how to go about conflict management because understanding this may able them to express more sound judgment while under conflicting situations. Since all the management styles employed by the school heads to their teachers in this study were found significantly related to the teachers in managing conflicts, continuous use of diverse management styles is highly recommend.