Student's Satisfaction of the Services Rendered by the School Canteen

Abstract

INTRODUCTION

Students' satisfaction with their school canteen is very important. The students deserve to eat good quality of food offered by the canteen that is why schools are responsible for the promotion of healthy dietary behaviors, and to make sure that students get adequate nutrients. In this study we investigated the students' satisfaction on the services rendered by the school canteen of Sta. Teresita National High School

METHODS

The study made use of the correlational method of research to determine the relationship between the problems encountered in the school canteen and satisfaction level on the services rendered by the school canteen on Grade 12 Students in Sta. Teresita National High School. Questionnaires were distributed to elicit data about the problem and satisfaction rate re the school canteen. The responses of the respondents were treated with the use of the following statistical tools: ranking, weighted mean and Pearson's r

RESULTS

Results revealed that students sometimes observed the problems encountered by school canteen in the current state of the area, attitude of the personnel, food preparation, prices of foods and sufficiency of supplies. However, in the level of satisfaction of the Grade 12 students in the services rendered by the school canteen somewhat observed the foods being served, attitude of the sellers, physical condition and sanitation, cleanliness and orderliness. Based on this study, problems encountered by the students have a significant relationship to the level of satisfaction of Grade 12 students in the services rendered by the school canteen.

DISCUSSIONS

The results demonstrate the idea that there is a relationship between the problems encountered by the school canteen to the students' satisfaction in the services they rendered. School principals and canteen managers should give attention to the school canteen services that suffice the satisfaction of the students and take a step to reduce the factors that affect the services of the school canteen. The proposed action plan should be carefully studied by the persons involved to effect revision before its implementation. A follow -up study should be conducted to determine whether there is an improvement regarding this topic.