Organizational Development in Selected Non-life Insurance Companies

Abstract

Insurance Industry in the Philippines faces a lot of challenges and issues, these could be internal which include workforce management, planning, cost management and training and development of its employees. External issues which are likely very important to any insurance company are the changes in the regulation implemented by the government, changes in the market condition, changes in its employees, changing customers behavior, emerging of new players in the industry and the challenge in adopting technological change. Insurers who are ready and has plan for change can create their own future, thus, the existence of organizational development which helps improve the organization through implementation or change in policies, develops its employees or job redesign, change in leadership and also to focus on the services rendered to its customer by enhancing the products offered so as to be competitive in the insurance market. The main goal of organizational development is to develop and improve efficiency and effectiveness within the organization. Thisis a continuous process based on managing future change. The study tends to determine the efficiency and effectiveness of organizational development in the selected non-life insurance companies.