Level of Satisfaction of the Consumers of Honesty Store of Bernardo F. San Juan National High School

Abstract

INTRODUCTION

"Honesty is the Best Policy", according to Benjamin Franklin. But how can we instill honesty if we are dealing with the diversity of millennial learners? Villan, Tyne(2019), cited in his column in the Inquirer.net that when it comes to honesty, Filipinos are somewhere between the spectrum of being extremely honest and dishonest but there is no way to gauge one's honesty and integrity unless we do a social experiment about it. The Division of Rizal(as stated in Memorandum M-18-0120)has launched the project "MP4: Moral na Pagpapahalaga: Panindigan, Pakilusin, Palaganapin" .The objective of the program is to established honesty with everyone. to support the project Bernardo F. San Juan National High School has put up an Honesty Store.

METHODS

The main purpose of the study is to evaluate the level of satisfaction of the consumers of honesty store of Bernardo F. San Juan National High School through a questionnaire checklist. The evaluation was given to 67 loyal consumers of honesty stores in the first week of the opening of the store. The respondents were chosen through purposive sampling. The study used a descriptive research design which is a technique to the quantitative description which determines the prevailing conditions in a group of cases chosen for the study.

RESULTS

The study showed that males are much satisfied than females in terms of accessibility of the store. in terms of structure, both of the respondents are much satisfied. While in terms of services, males are very much satisfied than females. The study concluded that in terms of structure, there is no significant difference in the level of satisfaction of the consumers of honesty store but in terms of accessibility and services, there is a significant difference in the level of satisfaction of the consumers of honesty store of Bernardo F. San Juan National High School as evaluated by the two groups of respondents.

DISCUSSIONS

The study aims to establish honesty to everyone which indeed the objective of the Honesty Store of the Manila Police District. As cited by Villan, Tyne(2019) in his column in the Inquirer.net that the MPD has launched their very first "Honesty Store" in the PNP in 2018 in an attempt to test everyone's honesty. The store is considered to be the first of its kind selling basic food items. Since there are more female respondents than male, the study recommends that there should have equal respondents between male and female and a relevant study must be conducted considering other variables for future studies.