A Quest of Teleworks: A Phenomenological Study on the Lived Experiences of Broadcast Engineers in using Information Communication Technologies in Telecommunication Industry

Authors

  • Aira Atas

Keywords:

OPEX, outside broadcast, radio frequency spectrum

Abstract

INTRODUCTION

Technologies are rapidly evolving; thus, broadcast engineers find their way to cope with the progress of society. This study entitled, A Phenomenological Study on the Lived Experiences of Broadcast Engineers in using Information Communication Technologies in Telecommunication Industry determined and addressed the problem to cope up in the evolution of technologies used in broadcasting.

METHODS

This study involves broadcast engineers that has 10 years of experience in their field. The researcher conducted a semi structured interview with the participating broadcast engineers. This study showed the challenges they have encountered in using information technology skills and traditional broadcasting techniques and their coping strategies to address the challenges. The interview was recorded in a voice clip for data analysis.

RESULTS

The results showed that the broadcast engineers encountered challenges like having a disruption of operation of an electronic device within the vicinity and radio frequency spectrum, OPEX or an additional cost for running the product, technological changes, technological development and the unstable connection on distance covered from different places while having an outside broadcast. As they encountered these challenges, they found a way to resolve it like having an excess component in case of system failure, organizing, planning and having a backup plan when they have an outside broadcasting and in case of system failure, they perform a trouble shoot to continue the communication from a place to another.

DISCUSSIONS

Therefore, the different challenges encountered by broadcast engineers in using communication technology were addressed. Thus, the coping strategies they used like having excess component, organizing, planning, and having a backup plan when they have an outside broadcasting was proven effective.

Published

2019-01-18