Online Billing and Reservation System of La Felicidad Resort, Brgy. Calumpang Cerca, Indang Cavite

Abstract

INTRODUCTION

La Felicidad Resort has been using the manual system in handling its Billing and Reservation. As a result, the resort desk officers encountered problems in most transactions and operations. They found it difficult to track availabilities and produced inconveniences in making reservations. Thus, they had insufficient data storage such as databases that eventually led to data tampering. Recreational establishments such as resorts need to have an efficient system that will store, manage, manipulate their files, and make billing and reservation convenient without sacrificing high-quality service for their valued customer.

METHODS

The methodology used by the proponent in the study is the prototyping model to thoroughly analyze the internet processes of the establishment. To streamline each transaction and process of the resort, the proponent chose the method of interviewing. in the scenario where there is an absence of detailed information regarding the input to the system, the processing needs, and the output requirements, the prototyping in this status or situation may be employed. This model allowed the client to interact and experiment with a working representation of the product.

RESULTS

The proponent concludes that the proposed system is a huge success. The online and reservation system can accept reservations via the internet, in which the customer would see amenities and their respective rates. The system can show the customer's bill along with the breakdown of the resort's charges. To conclude, the system serves its purpose to accept a reservation, calculate accurate bills and minimize human error.

DISCUSSIONS

Generally, the created website promote the amenities and services of La Felicidad resort. Thus, the website served as a way to be at par with the popular resorts in the region. The database served not only as a repository of information but also helped in updating and retrieving data. Hence, the problem of data security is solved because only an authorized person can access the system.