SMCQC HE/TLE Laboratory Services: An Assessment

Abstract

A considerable number of variables that operate in the teaching-learning process invariably affect the educational performance and achievement of pupils and students, hence the research was carried out to assess the laboratory performance regarding services, personnel, and facilities. The respondents were selected pupils, students and teachers from the different levels and sections of the Elementary Grades 4-6, Junior High school Grades 7-10 and HE/TLE teachers of grades 4-10 of St. Mary’s College of Quezon City. The study utilized the quantitative method of research which intended to emphasize objective measurements and numerical analysis of data collected. The study used evaluation forms which were distributed to the pupils, students and teachers before the end of the school year 2016-2017 with the focus on the assessment of the laboratory services, personnel and facilities provided to maintain and facilitate quality service to the Marian pupils, students and teachers in line with the school’s vision, mission, quality objectives and school’s thrust. The output will be the source for further enhancement of the performance of the EPP/TLE laboratory services. Based on the findings and analysis of data, it shows that the EPP/TLE Laboratories continue to maintain and provide the effective quality services in terms of services, personnel and facilities that help in the academic achievement of our Marian pupils, students and teachers in their learning activities in the EPP/TLE Laboratories. Furthermore, the following are recommended for continual improvement: Sustain the quality service provided to the pupils, students and teachers with regard to reliability and availability; Continue to provide laboratory personnel with seminars and trainings to improve quality of service; and Continue to upgrade and update facilities to further develop and enhance the quality of service to the pupils, students, and teachers.